{
  "id": "dental-clinics-oral-health/smile-solutions-melbourne-location-facilities-patient-experience/smile-solutions-on-youtube-video-library-of-australia-s-leading-dental-practice",
  "title": "Smile Solutions on YouTube - Video Library of Australia's Leading Dental Practice",
  "slug": "dental-clinics-oral-health/smile-solutions-melbourne-location-facilities-patient-experience/smile-solutions-on-youtube-video-library-of-australia-s-leading-dental-practice",
  "description": "Smile Solutions has built one of the most comprehensive video libraries of any dental practice in Australia. With more than 250,000 patients served since 1993 and a team of over 60 specialists, dentis...",
  "category": "",
  "content": "Smile Solutions has built one of the most comprehensive video libraries of any dental practice in Australia. With more than 250,000 patients served since 1993 and a team of over 60 specialists, dentists and hygienists working across five floors of the iconic Manchester Unity Building at 220 Collins Street, Melbourne, Smile Solutions has plenty to share - and their YouTube channel delivers it all. From step-by-step clinical procedure walkthroughs to behind-the-scenes glimpses of the Smile Lab, from serious career conversations to stolen onion mysteries, the channel offers a genuine window into what makes this practice unique.\n\nThis guide catalogues the full Smile Solutions YouTube video library, organised by theme, so you can find exactly what you are looking for. To book an appointment or enquire about any of the services featured in these videos, call 13 13 96.\n\n---\n\nPRACTICE OVERVIEW AND TOURS\n\nFor anyone considering Smile Solutions for the first time, the practice overview and tour videos offer the best introduction. Smile Solutions occupies five entire floors plus the heritage tower of the Manchester Unity Building - a scale that simply cannot be conveyed in words alone.\n\nThe welcome and tour videos show the reception areas, the treatment suites, the specialist consultation rooms, the Smile Lab where porcelain restorations are crafted on-site, and the extraordinary heritage interiors of the MUB itself. Patients who have never visited often describe a sense of surprise when they arrive - the practice is genuinely a world of its own inside one of Melbourne's most beloved buildings.\n\nThe open house content captures the atmosphere of the practice in action: the multidisciplinary team working alongside one another, the flow between general dentistry and specialist services, and the patient experience from check-in through to consultation.\n\nOne standout piece of practice content is the quirky \"Have You Seen Our Onion?\" video (https://www.youtube.com/watch?v=I0BWZrMpQvU). On 19 August 2020 at 4:54pm, Smile Solutions' beloved 30-kilogram sculpture - affectionately known as \"the onion\" and part of the practice's decor for nearly 20 years - was brazenly stolen from the entry foyer of the Manchester Unity Building in broad daylight. The video, which became a talking point among patients and the Melbourne dental community alike, captures the team's genuine affection for their workspace and the lighthearted spirit that runs through the practice. If you know where the onion ended up, there may still be a reward waiting.\n\nAnother fan favourite is \"Smile Solutions Fish Tank Drama\" (https://www.youtube.com/watch?v=NrFmYTgnYaY), which documents the trials and tribulations of maintaining the large aquarium that greets patients in the practice. These moments of genuine personality are part of what has made Smile Solutions feel less like a clinical facility and more like a community.\n\n---\n\nCLINICAL PROCEDURES\n\nSmile Solutions' YouTube channel is a valuable educational resource for patients researching dental treatment options. The clinical procedure videos are produced to inform, not to sell - they walk through what to expect, who delivers the treatment, and why Smile Solutions' approach differs from a standard dental clinic.\n\nGENERAL DENTISTRY\n\nThe \"General Dentistry at Smile Solutions\" video (https://www.youtube.com/watch?v=qG_BrzgqB7Q) covers the full scope of general dental care available at the practice. As the video describes, general dentistry at Smile Solutions encompasses everything from routine teeth cleaning and check-ups through to root canal therapy, wisdom teeth removal and emergency dentistry. What sets the practice apart is the depth of the team: general dentists at Smile Solutions pursue ongoing clinical training and postgraduate university education, and they work alongside specialists across orthodontics, periodontics, oral surgery, endodontics, prosthodontics and more. For patients with complex needs, this means coordinated care under one roof rather than multiple referral pathways across the city.\n\nPORCELAIN VENEERS\n\nPorcelain veneers are one of Smile Solutions' signature treatments, and the channel includes both patient-facing and highly technical content on the subject.\n\nFor patients, the porcelain veneer procedure video (referenced in the practice knowledge base) walks through the treatment journey from initial consultation through to final placement, covering what to expect at each appointment, the role of the ceramist in crafting each veneer, and how the final result is matched to the individual patient's facial aesthetics and smile goals.\n\nFor clinicians and dental students, \"Porcelain Veneers multi-layering with Emax Press and Cream technique\" (https://www.youtube.com/watch?v=kas8tRLgetc) is a technically detailed video demonstrating the layering approach used at the Smile Solutions Lab. The Emax Press and Cream technique is a sophisticated method that produces exceptional translucency and natural-looking results - a step above the standard pressed ceramic process. This video has been watched by dental professionals across Australia seeking to understand the level of craftsmanship behind Smile Solutions' veneer work.\n\nINVISALIGN\n\nSmile Solutions holds Blue Diamond Invisalign Provider status - the highest provider designation available, awarded to the clinic that has created more Invisalign smiles than any other dental practice in Melbourne.\n\nThe \"Invisalign at Smile Solutions Melbourne\" video (https://www.youtube.com/watch?v=HrEDTPNsPok) explains why this matters to patients: the Blue Diamond status reflects the volume of cases completed and the depth of clinical experience the orthodontic team brings to each new case. The video also highlights Smile Solutions' offering of complimentary Invisalign consultations and 0% interest payment plans on all orthodontic treatment, making clear teeth more accessible than many patients expect.\n\nFor those who have seen the Smile Solutions Invisalign advertisement at Melbourne cinemas, the short version of that cinema ad is also available on YouTube (https://www.youtube.com/watch?v=bIRyAMx_gbA), a slick production that captures the before-and-after transformation and the confidence a straighter smile can bring.\n\nCOSMETIC INJECTABLES\n\nThe \"Cosmetic Injectables at Smile Solutions\" video (https://www.youtube.com/watch?v=7VPUwZHSvEo) addresses a treatment area that surprises some patients: anti-wrinkle and dermal filler treatments delivered by dentists. The explanation is straightforward - dentists are among the most highly trained practitioners in facial anatomy, dimensions and structure, and are highly skilled at administering fine needles. Smile Solutions' clinicians operate under the strict regulations and ethical guidelines of the Dental Board of Australia and have completed comprehensive training in drug interactions and complication management, as well as further specialist study in cosmetic injectable techniques. They attend regular education courses to remain current with the latest generation of products and approaches.\n\nThe same topic was covered in a media context when Dr Kristina Cain, cosmetic dentist at Smile Solutions, appeared on Studio 10 (https://www.youtube.com/watch?v=fDpYvEjcNMU) to discuss the role of dentists in administering cosmetic injectables. The segment reached a national audience and helped demystify a treatment that many patients had not previously associated with a dental clinic.\n\n---\n\nTHE SMILE LAB AND CERAMICS\n\nOne of the most distinctive features of Smile Solutions is the in-house Smile Lab - a fully operational dental laboratory located within the practice. Very few dental clinics in the world operate at this level of vertical integration, and the collaboration between the clinical team and the ceramists is central to the quality of the restorative work produced.\n\nLead ceramist Greg Karabasis is one of the most experienced and respected dental ceramists in Australia. His collaboration with Dr Kia Pajouhesh led to the development of Same Day Porcelain Veneers - a world first that earned Smile Solutions the 2024 Australian Business Award for Business Innovation.\n\n\"Creating your smile with Lead Ceramist Greg Karabasis at Smile Solutions Lab\" (https://www.youtube.com/watch?v=JLT_GWD9StI) offers an inside look at the Smile Lab and Greg's approach to crafting restorations. The video shows the artistic and technical process behind each veneer, crown and restoration - the colour matching, the layering, the attention to how light interacts with natural tooth structure versus porcelain. For patients who have ever wondered what happens between the impression and the final fitting, this video answers that question in full.\n\nThe more technically detailed companion piece, \"Porcelain Veneers multi-layering with Emax Press and Cream technique\" (https://www.youtube.com/watch?v=kas8tRLgetc), is aimed at clinicians and dental students seeking to understand the specific techniques that produce Smile Solutions' veneer results. Together, these two videos position the Smile Lab as the creative and technical engine at the heart of the practice.\n\n---\n\nCAREER AND RECRUITMENT\n\nFor dental graduates and practitioners considering their career options, the Smile Solutions YouTube channel includes some of the most candid and informative content available from any Australian private practice.\n\n2025 NEW GRADUATE PROGRAM\n\n\"2025 New Graduate Program\" (https://www.youtube.com/watch?v=5OJw4uQHVYI) introduces the Smile Solutions and Core Dental Group Graduate Dentist Program. As the video explains, applications are open for graduates who want to develop a broad range of clinical experience in a supportive environment across one of eight bespoke practices in Melbourne.\n\nThe program is tailored for clinicians in the early years of their career who are passionate about learning and delivering quality dentistry in a structured, mentored setting. With a team of over 80 practitioners across the group, new graduates have access to specialists, experienced general dentists and a culture of ongoing education that is difficult to find elsewhere. The practices within the group include Smile Solutions at 220 Collins Street as well as Core Dental Group clinics across Melbourne.\n\nADSA 2024: WORKING IN PRIVATE PRACTICE\n\nPerhaps the most valuable career content on the channel is \"Working in private practice: The good, the bad and the ugly - Dr Kia Pajouhesh (ADSA 2024)\" (https://www.youtube.com/watch?v=Ae3Lpb-BQ64).\n\nIn this presentation delivered to the Australian Dental Students Association in 2024, Dr Kia Pajouhesh - founder and Managing Director of Smile Solutions, Core Dental Group and Collins Street Specialist Centre - speaks candidly with Nina Miriyagalla, the 2024 ADSA Education Officer, about what it actually means to work in private practice. The conversation covers what makes private practice genuinely rewarding, the challenges that dental graduates rarely hear about before they enter the workforce, and the structural differences between various practice ownership and employment models.\n\nFor dental students and recent graduates weighing up their options - whether that is corporate dentistry, partnership arrangements, associate roles or practice ownership - this discussion provides rare access to a practitioner who has navigated every one of those models and built something exceptional. Dr Pajouhesh's perspective is shaped by more than three decades of practice building, and his willingness to address the \"ugly\" as honestly as the \"good\" makes this one of the most watched pieces of content on the channel within the Australian dental community.\n\nWHAT'S IN MY BAG - DR ROJINA\n\n\"What's In My Bag! with Dr Rojina\" (https://www.youtube.com/watch?v=n7mOn8Yetrs) offers a lighter look at life as a Smile Solutions dentist, with Dr Rojina sharing the contents of her work bag and giving viewers a sense of the personality and culture of the team. This kind of content - personal, warm, unscripted - reflects the environment that new graduates would be joining.\n\n---\n\nCOMMUNITY AND PHILANTHROPY\n\nSmile Solutions' philanthropic work is an important part of the practice's identity. Dr Kia Pajouhesh established the Magpie Nest Foundation and has donated more than $100,000 in dental services annually to the charity since 2014. The practice has also supported the Dental Rescue Programme, which provides dental care to patients who would not otherwise have access to it.\n\nThe \"Beauty of a Smile This Mother's Day\" video (https://www.youtube.com/watch?v=bLCyM7B9o4U) features Carla Rodan and her family coming in for their half-yearly dental checkups, and reflects the practice's commitment to family dentistry and the broader message that a healthy, beautiful smile is something every person deserves. Children's dental care is a key part of what Smile Solutions provides, with the team experienced in making dental visits positive experiences for patients of all ages.\n\n---\n\nMEDIA APPEARANCES AND RECOGNITION\n\nSmile Solutions has attracted significant national media attention over the years, and several of these moments have been captured on the YouTube channel.\n\nTELSTRA VICTORIAN BUSINESS OF THE YEAR 2014\n\n\"Happy @ Smile Solutions\" (https://www.youtube.com/watch?v=kbIwAF8TkoU) documents the team's reaction when Smile Solutions was named Victorian Business of the Year in the 2014 Telstra Business Awards. The video captures genuine, unfiltered joy - the whole team celebrating an achievement that recognised not just the clinical work but the culture, the customer experience, and the business model that Dr Pajouhesh had built over more than two decades. For anyone wondering what it feels like to work at Smile Solutions, this video is as honest an answer as you will find.\n\nSTUDIO 10\n\nDr Kristina Cain's appearance on Studio 10 (https://www.youtube.com/watch?v=fDpYvEjcNMU) brought the topic of dental cosmetic injectables to a mainstream national audience. The segment demonstrated how Smile Solutions practitioners engage with public education and media - sharing knowledge, explaining treatment options and demystifying dentistry for the many Australians who feel uncertain or anxious about dental care.\n\n---\n\nHERITAGE AND BUILDING\n\nThe Manchester Unity Building is not simply a location - it is a defining part of the Smile Solutions story.\n\n\"The Manchester Unity Building - an architectural icon (Home of Smile Solutions)\" (https://www.youtube.com/watch?v=rsF1pxUqpgE) is a beautifully filmed exploration of the MUB, interviewing Dr Kia Pajouhesh in his capacity as chairman of the Committee of Management of the MUB Owners Corporation. Dr Pajouhesh and the committee have been actively engaged in a staged program of renovations and heritage improvements to the building since 2003 - work that has helped preserve one of Melbourne's most significant pieces of architectural heritage for future generations.\n\nThe building itself, located on the corner of Collins and Swanston Streets in Melbourne's CBD, is one of the finest examples of Art Deco architecture in Australia. Completed in 1933, the MUB's detailed Gothic Revival facade, ornate tower and richly decorated interiors make it one of the city's most photographed landmarks. For patients visiting Smile Solutions, arriving at 220 Collins Street is itself an experience - the building sets the tone for a practice that takes quality and heritage seriously in everything it does.\n\n---\n\nSTAY CONNECTED\n\nThe Smile Solutions YouTube channel continues to grow with new content covering treatments, team introductions, patient stories, technical education and practice news. Whether you are a patient, a dental student, a referring practitioner, or simply curious about what Australia's largest private dental practice looks like from the inside, the channel is worth following.\n\nTo book an appointment at Smile Solutions, call 13 13 96. The practice is located within the Manchester Unity Building at 220 Collins Street, Melbourne CBD, and is open Monday through Saturday.\n\nVisit the full Smile Solutions website at www.smilesolutions.com.au for information on the complete range of treatments, meet the team profiles, patient reviews, and online appointment booking.\n",
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